2016 OPEN summit
Zubin AustinZubin Austin, BScPhm, MBA, MISc, PhD
Professor, Leslie Dan Faculty of Pharmacy, University of Toronto
Academic Director, Centre for Practice Excellence, University of Toronto
The Murray B. Koffler Chair in Pharmacy Management

An award-winning educator and researcher who has published over 50 peer-reviewed manuscripts in the health education literature, Dr. Zubin Austin has an extensive record of invited presentations at international meetings. Widely recognized for his work in improving the quality of teaching, Zubin has worked closely with OCP, OPA, CPhA and CSHP in developing programs to improve the quality of clinical teaching of pharmacy students and enhance the provision of patient care by pharmacists.

Zubin has developed continuing education programs for pharmacists to improve their skills as educators and has implemented faculty development programs for university-based educators from across North American to improve the quality of clinical skills education. Zubin’s innovations in education and instructional design have been adopted worldwide.

• • • • •

Susan CadellSusan Cadell, BA, MSW, PhD
Director, School of Social Work
Renison University College, University of Waterloo

Dr. Susan Cadell is a member of several multidisciplinary research teams in pediatric palliative care. Her current research includes posttraumatic growth in parents caring for a child with a life-limiting illness, couples coping with caregiving together, as well as undertaking an exploration of family bereavement over time when a child dies. Susan is also a member of a team working to increase social work education in palliative care through the development of social work competencies.

Susan has always been passionate about strengths in social work and human service. One strength that she has always recognized is spirituality. However defined, it can be a source of power and strength and meaning for individuals. Since discovering the notions of the strengths perspective in social work practice and posttraumatic growth, she has dedicated her career in academia to examining the positive aspects of stressful experiences alongside the negatives. She has written about the need to incorporate spirituality more into the notion of posttraumatic growth, and is passionate about palliative care, especially pediatric palliative care.

• • • • •

Denise CarpenterDenise Carpenter, ICD.D
President and Chief Executive Officer
Neighbourhood Pharmacy Association of Canada

Denise Carpenter is an experienced senior business executive with demonstrated expertise in strategic planning, public policy, leadership development and change management.

Passionate about re-shaping our country’s healthcare delivery system to sustain Canadians’ access to quality, affordable healthcare, Denise was appointed President and CEO of the Canadian Association of Chain Drug Stores (CACDS), now known as the Neighbourhood Pharmacy Association of Canada, in January 2013.

Neighbourhood Pharmacies is the respected voice and advocate for the business of neighbourhood pharmacy and it plays a vital role in sustaining the accessibility, quality and affordability of patient care for Canadians. Association members own and operate Canada’s leading drug store brands, including corporate chains, banners and buying groups, as well as grocery chains and mass merchandisers with pharmacies. Focusing on better patient care, better patient outcomes and better costs, Neighbourhood Pharmacies is driving innovative solutions through advocacy, networking, research and information services.

Denise serves as a Director of Thunder Bay Hydro Corporation, Crow’s Theatre and Oshawa Power and Utilities Corporation. She is an active member of the International Women’s Forum of Canada and is a national advisor for Gold Medal Plates. Denise has served as a guest lecturer and executive in residence at the University of Alberta’s MBA program, and written and lectured widely on stakeholder relations, including the Fellows Program at the Weatherhead Center for International Affairs at Harvard.

• • • • •

Donnie EdwardsDonnie Edwards, RPh, BScPhm
Pharmacist and co-owner
Boggio & Edwards Pharmacy Ltd.

Donnie’s focus is on pain management, women’s health and addiction services. He has been appointed to the Narcotics Monitoring Working Group by the Ministry of Health and Long-Term Care to advise on managing and evaluating data created by the Narcotics Monitoring System.

Donnie has served the OPA as Chair of External Relations, Chair of the Board and interim CEO, where he increased OPA’s presence among government and stakeholder groups, promoted the role of the pharmacist as a provider of frontline healthcare, and contributed to the development of the MedsCheck program.

Donnie is a sought-after speaker who has conducted hundreds of media interviews, increased the profile of pharmacists, and has served the Ontario Community Pharmacies Coalition, the United Way, AIDS Niagara and other local associations, and played a key role in implementing school-based drug education programs across Canada.

• • • • •

Phil EmberleyPhillip Emberley, BScPharm, PharmD
Director, Professional Affairs, Canadian Pharmacists Association
Pharmacist, Westboro Pharmasave
Vice President, Board of Directors, Canadian Council on Continuing Education in Pharmacy

Philip Emberley has led CPhA through the expansion of its continuing professional development program for pharmacists, which includes the highly successful ADAPT program.

He is a member of the Task Group on Specialization in Pharmacy in Canada and serves a number of committees and task forces with the aim of promoting the value of pharmacists as accessible primary care providers.

Having worked as a consultant with the Ministry of Health Services, Government of British Columbia, Phillip has extensive experience in health policy in the area of Formulary Management and Special Authority, providing insights into current hot button issues such as health system sustainability, national pharmacare and the optimal use of medication. As the primary professional content media provider at CPhA, Phillip has done numerous interviews and articles for media.

• • • • •

Lisa GuirguisLisa Guirguis, BSc Pharm, MSc, PhD
Associate Professor and Director of Graduate Studies
Faculty of Pharmacy and Pharmaceutical Sciences, University of Alberta

Lisa completed a BSc Pharm with Distinction from the University of Alberta and started her career in community pharmacy. She obtained a Master of Science from University of Alberta and a PhD in Social and Administration Sciences in Pharmacy from the University of Wisconsin. Her research goal is to understand the adoption of communication skills, practice tools, and innovations with the aim of enhancing patient-centred care in community pharmacy practice. Applications include mixed-methods approaches to pharmacists’ adoption of prescribing and vital behaviours for pharmacist–patient engagement. Her teaching focuses on practical techniques pharmacists can use to engage patients in dialogue about their medications.

• • • • •

Ryan IttermanRyan Itterman, RPh, BScPharm
Regional Director, Pharmacy Services and Chemotherapy
Alexandra Marine & General Hospital and Huron Perth Healthcare Alliance

Ryan is the Regional Director, Pharmacy Services and Chemotherapy for Alexandra Marine & General Hospital (AMGH) and Huron Perth Healthcare Alliance (HPHA) in Southwestern Ontario.

Ryan is an active member of the Canadian Society of Hospital Pharmacists, currently occupying the role of President-Elect for Ontario Branch. Ryan served on the board of the Canadian Foundation for Pharmacy (2004–12) and held a number of positions including Chair of the Awards Committee and President.

Ryan’s pharmacy experience spans three provinces (British Columbia, Alberta, and Ontario) and the following pharmacy practice areas: community pharmacy, hospital pharmacy, and the pharmaceutical industry. Ryan holds a Bachelor of Science in Pharmacy from the University of Alberta and a Black Belt Certification in Six Sigma. Ryan resides in London, ON with his wife Jennifer and three children.

• • • • •

Clara KorenvainClara Korenvain, BSc Phm/PharmD
MSc Candidate
Leslie Dan Faculty of Pharmacy, University of Toronto

Clara recently completed her BScPhm/PharmD degree and is now an MSc candidate at the University of Toronto’s Leslie Dan Faculty of Pharmacy, as well as a pharmacy resident at Women’s College Hospital.

Clara is working with her supervisors, Drs. Lisa McCarthy and Linda MacKeigan, to conduct interviews with community pharmacists about their experiences with deprescribing to inform future research in the Deprescribing guidelines for the elderly project.

• • • • •

Allan MalekAllan Malek, BSc Biology, BScPhm
Senior Vice President, Professional Affairs
Ontario Pharmacists Association

Responsible for managing OPA’s health policy, economic, operational and professional development initiatives that aim to facilitate pharmacists’ delivery of the best possible care for patients, Allan also oversees the Association’s robust continuing education department and the Drug Information and Resource Centre.

Before joining OPA in June 2008, Allan was Vice President of Pharmacy for the Canadian Association of Chain Drug Stores. He has owned and managed various pharmacies and has served as Pharmacy Programs Manager for Apotex, where he coordinated the development and implementation of practice and educational initiatives aimed at maximizing pharmacists’ roles in their delivery of pharmaceutical care and professional services for their patients. He is also a past member of the Board of Directors of the Canadian Foundation for Pharmacy, and is a provincial association representative on the Blueprint for Pharmacy Steering Committee.

• • • • •

Lisa NissenLisa Nissen, BPharm, PhD — FPS, FHKAPh, FSHP
Professor and Head of the School of Clinical Sciences
Queensland University of Technology in Australia

Dr. Lisa Nissen is Professor and Head of the School of Clinical Sciences at Queensland University of Technology. She has over 20 years of experience, having worked in hospital and community pharmacy in both rural and metropolitan areas.

Her research focuses on the Quality Use of Medicines in the wider community and the expansion of roles for pharmacists, including development of pharmacy practice into other cognitive service delivery areas for example sleep, pain management and pharmacist prescribing.

Lisa’s specific clinical interest is in the management of chronic pain. Lisa is the immediate past president of the Pharmaceutical Society of Australia (QLD) Branch and is one of the first group of credentialed Advanced Practice Pharmacists.

• • • • •

Nedzad PojskicNedzad Pojskic, HonBSc, MSc, PhD
Pharmacy Strategy Leader, Green Shield Canada
Adjunct Lecturer, Leslie Dan Faculty of Pharmacy, University of Toronto

Dr. Nedzad Pojskic is the Pharmacy Strategy Leader at Green Shield Canada. In this role, he works with the strategic market solutions team to develop innovative programs, including optimizing the use of professional pharmacy services. Nedzad is also an adjunct lecturer at the Leslie Dan Faculty of Pharmacy. From 2011–15 he was the Director of Health Policy for OPA.

Nedzad completed a master’s and PhD in pharmaceutical sciences at the University of Toronto. He also completed the Collaborative Graduate Program in Health Services and Policy Research offered by the Ontario Training Centre in Health Services and Policy Research. His previous research has focused on policy analyses of expanded pharmacists’ scope of practice and interprofessional collaboration in primary care. More recently, he has conducted research evaluating the impact of professional pharmacy services on patient health outcomes and health system utilization.

• • • • •

Sandra WinkelbauerSandra Winkelbauer, BScPhm
Manager of Continuing Competency
Ontario College of Pharmacists

Sandra Winkelbauer, a pharmacist with experience in adult education, is the Manager of Continuing Competency at the Ontario College of Pharmacists. Her role focuses on quality assurance, including continuing professional development, self-assessment, learning portfolio usage and peer and practice review.

Sandra is also currently the president of the Canadian Council on Continuing Education in Pharmacy. On a part-time basis, Sandra works as a drug information pharmacist for the Telehealth service, at the Drug Information and Research Centre. Before joining the College, Sandra was the Director of Education at the Ontario Pharmacists Association.

Sandra also has experience as a hospital pharmacist, having worked at the Hospital for Sick Children and at Sunnybrook Health Sciences Centre.

• • • • •

Lindsay WongLindsay Wong, BScPhm, PharmD, RPh
MSc Student
Leslie Dan Faculty of Pharmacy, University of Toronto

Lindsay is an MSc student who has been involved with OPEN in multiple capacities, first as a PharmD student with the Pharmacist services evaluation framework and MedsCheck research teams, then as a project coordinator of an applied health research question that evaluated the first two years of the Ontario Pharmacy Smoking Cessation Program.

Lindsay continues her work with the Ontario Pharmacy Smoking Cessation 2.0 project, a new applied health research question that is examining the next two years of the program, and is pursuing an MSc thesis related to this work under the supervision of Dr. Suzanne Cadarette in the Department of Pharmaceutical Sciences, Leslie Dan Faculty of Pharmacy, University of Toronto. In addition to her training as a graduate student, Lindsay received her BScPhm and PharmD from the University of Toronto and brings to OPEN insights from her clinical experiences as a pharmacist in both the community and hospital settings.